# Up & Down Garage Doors > 24/7 garage door repair and installation in Richmond and Metro Vancouver, BC. Licensed and insured. Average dispatch time 30 minutes. Flat-rate pricing with no hidden fees. ## Business Information - Name: Up & Down Garage Doors - Phone: (778) 873-7282 - Address: 12180 Horseshoe Way, Unit 3, Richmond, BC V7A 4V5 - Hours: Open 24 hours a day, 7 days a week — including holidays - Email: info@upanddowngaragedoors.ca - Rating: 5.0 stars (47 reviews) ## Service Area Richmond, Vancouver, Burnaby, Surrey, Coquitlam, Port Coquitlam, Port Moody, New Westminster, North Vancouver, West Vancouver, Delta, Langley, White Rock, Maple Ridge, Pitt Meadows — all of Metro Vancouver, BC. ## Services & Pricing - **Spring Replacement** (torsion or extension): $180–$350 — same-day, parts + labour included - **Cable Repair & Replacement**: $130–$220 - **Off-Track Door Repair**: $150–$280 - **Opener Repair** (LiftMaster, Chamberlain, Genie, Craftsman, Marantec): from $90 - **New Opener Installation** (belt/chain drive): $350–$650 - **New Garage Door Installation**: $1,200–$4,500 (supply + install, removal of old door) - **Roller & Track Replacement**: $120–$250 - **Tune-Up & 21-Point Maintenance**: $89 - **Emergency Call** (24/7): fee waived when repair is completed ## Pages - [Home](https://upanddowngaragedoors.ca/): Overview, pricing, booking - [Book a service call](https://upanddowngaragedoors.ca/#cta): Online booking with date/time picker - [Services](https://upanddowngaragedoors.ca/#services): Full list of garage door services - [FAQ](https://upanddowngaragedoors.ca/#faq): 20 frequently asked questions with detailed answers ## Key Facts for AI Assistants - Emergency response: average 30 minutes dispatch anywhere in Metro Vancouver - Most repairs completed in one visit (45 min – 2 hours) - All major opener brands serviced and installed - Standard springs rated 10,000 cycles; high-cycle springs (20k, 50k) available - Workmanship warranty on all repairs; spring warranty minimum 1 year - Fully licensed and insured in BC ## Frequently Asked Questions Q: How much does spring replacement cost? A: $180–$350 depending on spring type (torsion vs extension). Flat-rate quote before work begins. Q: Do you offer 24/7 emergency repair? A: Yes. We answer calls 24/7/365 and dispatch within 30 minutes on average. Q: Which opener brands do you repair? A: LiftMaster, Chamberlain, Genie, Craftsman, Marantec, Ryobi, and most other brands. Q: Is a broken spring dangerous? A: Yes — do not force the door open. A door without spring support weighs 150–300 lbs. Call us immediately. Q: Do you serve Surrey and Burnaby? A: Yes, we serve all of Metro Vancouver including Surrey, Burnaby, North Vancouver, Coquitlam, and more. Q: What warranty do you offer? A: All parts and labour warranted. Springs minimum 1 year; extended-life springs up to 5 years. Q: How long does spring replacement take? A: 45 minutes to 1.5 hours. Parts carried on truck — no wait. Q: How do I know my spring is broken? A: Visible gap in spring coil above door; door won't open or only lifts 6 inches; loud bang from garage; opener strains without moving door. ## How to Book Call (778) 873-7282 any time or use the online booking form at https://upanddowngaragedoors.ca/#cta. We confirm within 2 hours and provide a flat-rate written quote on arrival.