FAQ
Frequently Asked Questions
How much does garage door cable replacement cost in Metro Vancouver?
Our service call is $59 for residential jobs, and cable replacement labor ranges from $110 to $185 depending on door size and complexity. Parts are included in the labor range. No hidden fees.
Can I replace just one garage door cable if the other looks fine?
No. Cables must be replaced in pairs to maintain balanced tension. Replacing only one risks uneven wear, spring damage, and door misalignment—we always install matched pairs.
How long does a cable replacement take?
Most residential cable replacements are completed in 60 to 90 minutes. We arrive with the correct parts and tools, and same-day service is common across Metro Vancouver.
Is it safe to use my garage door if one cable is frayed but not broken?
No. A frayed cable can snap suddenly, causing the door to drop violently or the spring to become a projectile. Stop using the door and call us immediately for emergency service.
Do you service townhomes and strata properties in Richmond and Burnaby?
Yes. We regularly service townhomes, duplexes, and strata-managed garages throughout Richmond, Burnaby, and all Metro Vancouver locations listed on our site.
What’s the difference between residential and commercial cable replacement pricing?
Residential service calls are $59; commercial are $87. Labor for cable replacement follows the same $110–$185 range, but commercial jobs may involve heavier doors or access constraints affecting time.
Do you check the springs and drums when replacing cables?
Yes. Every cable replacement includes a full inspection of the springs, drums, bottom brackets, and safety cables to ensure the entire system is safe and functioning correctly.
Can I wait a few days to fix a broken cable if the door still opens manually?
We strongly advise against it. Even if the door opens, the imbalance stresses the spring and opener, risking sudden failure or injury. Same-day repair is recommended and widely available.
Are your cables rated for the specific weight of my garage door?
Absolutely. We use galvanized steel cable precisely matched to your door’s weight and height—never a generic substitute—to ensure proper tension and longevity.
Do you offer a warranty on cable replacement work?
Yes. All parts and labor come with a 2-year warranty. If the cable fails due to workmanship or material defect within that period, we’ll fix it at no cost.
How do I know if I need cable replacement vs. just a tune-up?
If the door sags on one side, the cable is visibly frayed or loose, or you heard a snap, it’s cable replacement. A tune-up won’t fix a damaged cable—it only adjusts and lubricates healthy components.
Do you serve Delta and Tsawwassen for same-day cable repairs?
Yes. We provide same-day garage door cable replacement across Delta, Tsawwassen, and all other Metro Vancouver communities listed on our Locations page.