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Home / Residential Garage Door Repair | Metro Vancouver

Residential Garage Door Repair | Metro Vancouver

Call (778) 873-7282
Licensed & insured
Open 24 hours
Based in Richmond
5-star rated

Residential Garage Door Repair in Metro Vancouver

When your garage door stops working, it usually stops at the worst possible time. We do same-day residential garage door repair across Metro Vancouver — springs, cables, rollers, tracks, panels, and openers. You call, we come, we fix it.

We work on homes and townhomes only. No warehouses, no commercial properties. That focus means our trucks carry the parts that fit residential doors, and same-day service is genuinely possible.

What We Repair

Broken springs

the most common failure. We replace torsion springs in matched pairs using the correct wire size and turn count for your door weight. Never just the one that broke.

Snapped or frayed cables

cables carry the full tension load. A frayed cable is a failure waiting to happen; we replace both sides together.

Worn rollers

nylon rollers last 10-15 years; steel rollers wear faster and get loud. Replacement is fast and makes an immediate difference.

Bent or misaligned track

often from a vehicle backing into the door or a bad spring failure. We straighten or replace track sections.

Panel damage

single section replacement when the rest of the door is structurally sound.

Opener faults

motor units, logic boards, safety sensors, remotes, and keypads for LiftMaster and Chamberlain residential openers.

What to Do Right Now

If your door will not move at all, do not force it. A door under spring tension that is off-track or has a snapped cable can come down fast. Pull the red emergency release cord and leave the door where it is. Call us at 778-873-7282.

If the door moves but something sounds wrong — grinding, popping, or uneven — stop using it and call. Running a damaged door usually turns a repair into a bigger repair.

Service Area

We cover all of Metro Vancouver: Richmond, Vancouver (including Kitsilano, Point Grey, Dunbar, Kerrisdale, West End), Burnaby, Surrey, Coquitlam, Port Moody, New Westminster, North Vancouver, West Vancouver, Delta, Langley, and Maple Ridge.

What we do

Every part of the door, every kind of building.

From a snapped spring on a single home garage to scheduled service across a strata complex — one team, the full job.

Where we work

Based in Richmond, serving Metro Vancouver.

Up & Down Garage Doors — 12180 Horseshoe Way, Unit 3, Richmond, BC V7A 4V5 · (778) 873-7282

What customers say

Straight talk from real customers.

Stuck door? Let's get it moving.

One call, a clear price, and the job done right — 24/7 across Metro Vancouver.

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FAQ

Frequently Asked Questions

How much does a service call cost for residential garage door repair in Metro Vancouver?

Our service call fee for residential jobs is $59, which covers diagnostics and travel within our service area.

Is same-day repair really possible for garage doors in Vancouver or Surrey?

Yes, same-day service is common across Metro Vancouver—we stock common residential parts and prioritize urgent calls daily.

Can I safely replace a broken garage door spring myself?

No—spring replacement involves high tension and requires proper tools and training; attempting it yourself risks serious injury.

What areas in Metro Vancouver do you cover for residential garage door repair?

We serve Richmond, Vancouver, Burnaby, Surrey, Coquitlam, Port Coquitlam, Port Moody, New Westminster, North Vancouver, West Vancouver, Delta & Tsawwassen, Langley, White Rock, Maple Ridge, and Pitt Meadows—residential homes and townhomes only.

Do you charge extra for emergency garage door repair outside regular hours?

No—our 24/7 emergency service uses the same rates; the $59 residential service call applies anytime, day or night.

How long does a typical garage door spring replacement take?

Most spring replacements are completed in under an hour, including testing and safety checks, assuming parts are on hand.

Should I replace both garage door cables even if only one is frayed?

Yes—we always replace cables in pairs because uneven tension can cause further damage or safety issues.

What’s included in your 2-year warranty on garage door repairs?

Our warranty covers both parts and labor for two years on all repairs and installations, excluding damage from misuse or external impact.

How do I know if my garage door opener needs repair or full replacement?

If the motor runs but the door doesn’t move, or safety sensors fail repeatedly, repair is often possible; we’ll diagnose and advise on the spot.

Why don’t you service commercial garage doors in Metro Vancouver?

We focus exclusively on residential homes and townhomes to ensure our trucks carry the right parts and our technicians specialize in home systems.

What’s the price range for replacing a broken garage door spring or cable?

Labor for spring or cable replacement ranges from $110 to $185, depending on door type and complexity—parts are extra.

Do you install new garage doors in addition to repairs?

Yes—we offer new residential door installation, including removal of the old door, and back it with our 2-year parts and labor warranty.

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