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Home / Garage Door Repair & Service in Richmond | 24/7

Garage Door Repair & Service in Richmond | 24/7

Call (778) 873-7282
Licensed & insured
Open 24 hours
Based in Richmond
5-star rated

Garage Door Repair in Richmond, BC

We repair and service residential garage doors across Richmond — Steveston, Terra Nova, Broadmoor, Seafair, Ironwood, Bridgeport, West Cambie, and Richmond City Centre. A lot of Richmond garages sit on newer townhome complexes and detached two-car-garage homes, and the delta’s damp air is hard on unprotected springs and cables — we see more corrosion-related spring failures here than in drier parts of the Lower Mainland, which is why we carry galvanized replacement springs on the truck as standard, not an upsell.

When you call, you talk to the person doing the repair, not a dispatcher reading from a script. Tell us what the door is doing and we’ll usually know what’s wrong before we arrive — spring, cable, off-track, or opener — so we show up with the right parts the first time.

Common Richmond Repairs We Handle

  • Broken spring — the most common reason a door won’t open. Replaced in matched pairs, sized to your door weight.
  • Snapped cable — usually happens right after a spring breaks. We replace both cables together.
  • Off-track door — don’t force it back manually. There’s almost always a root cause (bent track, broken roller, misaligned hinge) we find before resetting it.
  • Opener not working — sensors, gears, logic board, or just the remote. We test before replacing parts. LiftMaster, Chamberlain, and Genie.
  • Noisy door — usually worn rollers or dry hinges. A tune-up often fixes it same visit.
  • Door won’t close fully — typically a sensor alignment or travel-limit adjustment, not a full opener swap.
  • New door installation — Clopay, CHI, and Wayne Dalton, measured and installed for Richmond’s townhome and detached layouts.

We’re residential-only — houses, townhomes, and strata units with private garages. No commercial bays or industrial doors.

Explore a Specific Richmond Service

Call (778) 873-7282 and we’ll get you on the schedule — same-day in Richmond when we have the opening.

Related Services & Areas

What we do

Every part of the door, every kind of building.

From a snapped spring on a single home garage to scheduled service across a strata complex — one team, the full job.

Where we work

Based in Richmond, serving Metro Vancouver.

Up & Down Garage Doors — 12180 Horseshoe Way, Unit 3, Richmond, BC V7A 4V5 · (778) 873-7282

What customers say

Straight talk from real customers.

Stuck door? Let's get it moving.

One call, a clear price, and the job done right — 24/7 across Metro Vancouver.

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FAQ

Frequently Asked Questions

What’s the total cost to fix a broken spring and cable on a standard residential garage door in Richmond?

For a typical two-car residential door, expect $169 to $244 total: $59 service call plus $110-$185 labor for spring/cable repair, with galvanized springs and cables included at no extra charge.

Can I safely reset an off-track garage door myself if it’s only slightly off?

No—forcing it back on track can bend panels, snap cables, or cause sudden collapse. We diagnose the root cause (usually a damaged roller or hinge) before resetting to prevent repeat failures and injury.

Do you charge extra for emergency calls after 8 PM in Richmond?

No—our $59 residential service call applies 24/7, including nights and weekends. There are no after-hours surcharges for emergency spring, cable, or opener repairs.

Is it worth repairing a 15-year-old garage door opener, or should I just replace it?

If the opener is making grinding noises, the motor is weak, or safety sensors fail repeatedly, replacement is often more reliable. We’ll test it on-site and advise—opener repair starts at $139, a new unit at $369 with 2-year warranty.

Why do you always replace springs in pairs, even if only one is broken?

Springs wear evenly—replacing just one creates imbalance, strains the opener, and risks sudden failure of the old spring. We install matched pairs sized to your door’s weight for safe, lasting operation.

How do I know if my garage door cables need replacing before they snap?

Look for fraying, rust, or stiff spots near the bottom bracket—especially in Richmond’s damp air. If you see any wear, call us; we replace both cables together as a preventive measure during spring service.

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