Effective Date: December 21, 2025
Welcome to Up and Down Garage Doors, your premier provider of garage door repair in Vancouver, garage door installation in Richmond BC, broken garage door spring replacement, garage door opener repair and installation, cable and roller repairs, commercial garage door services, preventive maintenance and tune-ups, and 24/7 emergency garage door repair across Greater Vancouver including Burnaby, Surrey, North Vancouver, Coquitlam, Delta, Langley, Maple Ridge, Pitt Meadows, White Rock, and the Lower Mainland.
These Terms of Service apply when you use our website or hire us for any residential or commercial garage door services.
1. Our Comprehensive Garage Door Services
We specialize in:
- Garage Door Repair (off-track doors, broken cables, damaged panels)
- Broken Spring Replacement (torsion and extension springs)
- Garage Door Opener Repair & Installation (all major brands)
- New Garage Door Installation (custom residential and commercial doors)
- Emergency 24/7 Garage Door Service (same-day response)
- Preventive Maintenance & Tune-Ups
- Commercial Garage Door Repair & Installation
- Roller, Hinge, and Track Repairs
All work meets Canadian safety standards and building codes.
2. Quotes, Pricing & Payment
- Free, no-obligation quotes for all garage door services in Greater Vancouver.
- Prices are in Canadian dollars (CAD) and exclude applicable GST/PST taxes.
- Payment is due upon completion of service (accepted methods: cash, credit/debit card, e-transfer, or cheque).
- Deposits may be required for large orders, such as new garage door installations (typically 50%).
3. Warranties & Guarantees
- 1-year warranty on labour for all repairs and installations.
- Manufacturer warranties on parts (typically 1 to 10+ years; details provided at time of service).
- Satisfaction guarantee on workmanship.
4. Customer Responsibilities & Scheduling
- Provide safe and clear access to the work area for efficient same-day garage door repair.
- Appointments cancelled with less than 24 hours notice may incur a service call fee.
- We may reschedule due to weather, supply issues, or unforeseen circumstances.
5. Liability & Insurance
We carry comprehensive general liability insurance. We are not liable for indirect or consequential damages. Our maximum liability is limited to the amount paid for the service.
6. Governing Law
These terms are governed by the laws of British Columbia and Canada. For projects exceeding applicable thresholds, British Columbia’s Builders Lien Act may apply.
7. Changes to Terms
We may update these terms at any time. Continued use of our website or services constitutes acceptance of the updated terms.
8. Contact Our Garage Door Experts
Call 778-873-7282 or email info@upanddowngaragedoors.ca for fast garage door repair near you.
Ready for professional service? Request a free quote today.