Open 24/7 · Licensed & insured · Richmond, BC简体中文繁體中文Doors & openersPartsSpring calculatorAboutContact(778) 873-7282
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Services

Up and Down Garage Doors is a Richmond, BC garage door company serving Metro Vancouver with spring and cable repair, opener repair and installation, panel replacement, new residential and commercial doors, and 24/7 emergency service, with the price confirmed before any work starts. Call (778) 873-7282.

If the door is newer and the damage is limited to a broken spring, a bent track, or a faulty opener, a repair usually makes sense.

  • Licensed & insured
  • Open 24 hours
  • Based in Richmond
  • 5.0 on Google
Opener installation, real Up & Down job
Opener installation
New door installation, real Up & Down job
New door installation
Maintenance & tune-up, real Up & Down job
Maintenance & tune-up
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Quality Garage Services

Expert Repair, Installation, and Maintenance

White slatted overhead security gate at an underground parkade entrance, raised part-way, with a red Attention - please wait for the gate to close sign mounted on the panel
01.
A car pulling in as the overhead door opens

Garage Door Repair

Repairs are the bulk of what we do all day: snapped springs, frayed cables, doors that jumped their track, openers that gave up mid-lift. Most calls get a same-day slot, and most repairs are finished in that one visit because the truck carries the parts residential doors actually use. While we’re there, we look over the whole system, cheaper to tighten a loose bracket today than to replace the panel it cracks next month.

Sectional parkade gate in the raised position, showing the horizontal track and shaft hardware mounted across the ceiling above the opening
02.

Garage Door Installation

When a door is past saving, we install new ones, steel, wood, and insulated, in everything from flat modern panels to carriage-house styles. The conversation starts with your house, not a catalogue: what the opening measures, whether the garage shares a wall with heated space, what the strata or the streetscape expects. Then the install gets done right the first time, because a well-hung door is most of what makes a door last.

Ceiling-mounted gate operator and control box above an open parkade gate, with a vehicle waiting behind the slatted panel
03.

Garage Door Opener Services

Openers we both fix and replace, LiftMaster and Genie mostly, because that’s what’s hanging in most local garages. A surprising number of “dead opener” calls turn out to be a door problem the motor was masking, so we check the whole system before selling you anything. If you want the Wi-Fi upgrade, we set up the smart opener, the wall control, the remotes, and the keypad, and make sure your phone actually talks to the door before we leave.

Open parkade security gate seen from inside the garage, headlights of a waiting car visible through the slats and bare concrete floor in the foreground
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Emergency Garage Door Service

Emergencies don’t book appointments. A door stuck open at 11pm is a security problem; a car trapped behind a snapped spring at 6am is a missed shift. The emergency line runs around the clock, the techs are licensed and insured, and the triage is honest, we’ll tell you on the phone whether it’s safe to wait until morning or whether someone should come now.

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Reach out now for a free estimate and dependable garage door service tailored to your needs.

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Frequently Asked Questions

How do I know if my garage door needs a repair or a full replacement?

If the door is newer and the damage is limited to a broken spring, a bent track, or a faulty opener, a repair usually makes sense. When the sections are rusted through, the frame is rotted, or the door has been hit hard enough to twist the whole assembly, replacement is often the better long-term call. We will walk you through the options on site so you can decide based on actual condition, not a sales pitch.

What does a typical garage door repair cost around here?

Spring replacements and cable fixes are usually the least expensive jobs we handle. Opener repairs fall in the middle, while track realignment or panel replacement runs higher depending on the door style. A full door install with a new opener is the biggest investment, but we always quote the total before any work starts.

Can someone come out the same day if my door is stuck open or won’t close?

We keep same-day slots open for exactly this kind of situation across Richmond, Vancouver, Burnaby, Surrey, and the rest of the Metro Vancouver area. If the door is a security risk or blocking your car, call 778-873-7282 or tap to call and we will get a tech dispatched as fast as routing allows.

What kind of warranty do you offer on repair work?

Parts we install carry the manufacturer’s warranty, and we hand over those documents once the job is done so you have them on file. On top of that, we back our own labour with a written workmanship warranty, the terms of which we go over with you in person before we leave, not buried in fine print you find later.

Do you offer emergency or after-hours service?

Yes. Our emergency service runs around the clock for doors that are stuck open, off track, or creating a safety issue, whether that’s the middle of the night or a Sunday. A door left open is a security and weather problem, so we treat those calls as a priority.

What brands of garage doors and openers do you service?

We repair and install most residential garage door and opener brands sold in the Metro Vancouver market, including LiftMaster and Genie openers along with steel, wood, and insulated doors from the major manufacturers. If a part is obscure or discontinued, we’ll tell you plainly whether a repair is realistic before you pay for a visit.

How often should I have my garage door looked at?

Once a year is a good rule for most households. We lubricate moving parts, check spring tension, test the safety reversal, and tighten hardware before something snaps in January. If you use the door as your main entry or have a heavy wood door, twice a year is smarter.

中文: 车库门维修(温哥华 · 简体)車庫門維修(溫哥華 · 繁體) · Kitsilano garage door repair

Reviews

5.0 from every Google review.

amazing service and great pricing. Fixed our mechanic shop door within 1 hour of the call. Super friendly and proffessional tech and no upselling which is rare to find. Would defently recommend to my friends. Thank you Up and Down Team!!!
AutoMind PerformanceMechanic shop · Google review
My garage door suddenly stopped working, so I called Up and Down Garage Doors. They were able to come out the same day, which was a huge relief. The technician was friendly, professional, and easy to deal with. He did a full inspection at no extra charge and found a couple of issues I didn’t even know about. Everything was explained clearly, with no pressure, and all the repairs were completed the same day. The pricing was fair, and my garage door is working perfectly now. Great service from start to finish, I wouldn’t hesitate to recommend them.
Crystal JiGoogle review
I had a broken spring on my garage door and Max come in 30mins to safe my day. Prompt and professional job done, checked all other components making sure everything is working smooth again. Replaced all the bushings, lub the belt and adjust every blots too. Is such a comprehensive service that I haven’t experienced a long time in Canada. Thanks again!
David ChanBroken spring · Google review
Amazing service and excellent expertise. Max helped us switch out the motor of our garage door, and now it’s basically silent. He has amazing attention to detail, making sure to explain each step of the replacement. Additionally, he helped me set up the app associated with my new garage door, and explained the different settings to me. He is also punctual, helpful, and gave me advice on my other home improvement projects.
Coco OoiOpener replacement · Google review

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