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Garage Door Opener Repair | Metro Vancouver

Up and Down Garage Doors repairs LiftMaster and Chamberlain garage door openers in homes across Metro Vancouver from our shop in Richmond, BC: motors, gears, logic boards, safety sensors, remotes and wall buttons. Most opener repairs are done in one visit, with the price confirmed before we start. Call (778) 873-7282.

We diagnose and repair LiftMaster and Chamberlain residential openers.

  • Licensed & insured
  • Open 24 hours
  • Based in Richmond
  • 5.0 on Google
Opener installation, real Up & Down job
Opener installation
Opener drive gear repair, real Up & Down job
Opener drive gear repair
Maintenance & tune-up, real Up & Down job
Maintenance & tune-up
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Garage Door Opener Repair, Metro Vancouver

We diagnose and repair LiftMaster and Chamberlain residential openers. Many opener problems that look like a dead motor are actually a logic board fault, a sensor misalignment, a stripped gear, or a remote that needs reprogramming, repairs that cost a fraction of a replacement.

A car pulling in as the overhead door opens

Common Problems We Fix

Door reverses before fully closing

usually a safety sensor alignment issue (the two small units near the floor on each side of the door). Laser must be unobstructed and aimed at each other.

Motor runs but door does not move

often a stripped plastic drive gear inside the motor head. Replaceable part, much cheaper than a new unit.

Remote stopped working

can be a dead battery, a deprogrammed remote, or a faulty receiver. We test all three before recommending anything.

Opener hums but does not start

possible capacitor failure or seized motor. Depends on the unit age and model.

Door opens but will not close via remote

frequently the wall button works but remote does not, which points to the receiver antenna.

Limit settings off

door does not open or close completely. Adjustment on the unit, no parts required.

When Replacement Makes More Sense

If the motor head is more than 15 years old and has had multiple failures, we will say so. Putting $200 in parts into a 20-year-old unit that does not have battery backup or smart home capability does not always make sense. We will give you a straight answer.

LiftMaster Models We Install & Repair

We work on the current LiftMaster lineup and keep older units running for as long as they’ll last:

Current models:

Also worth a look: adjusting your opener’s limit switches · tightening loose limit-switch hardware.

Quick Checks Before You Book Garage Door Opener Repair

  • Power. Is the opener light on? Check the outlet, and any GFCI outlet in the garage that may have tripped.
  • Lock mode. Many wall controls have a lock button that disables remotes. A flashing light on the wall control often means lock is on.
  • Remote battery. If the wall button works but the remote does not, start with the battery.
  • Manual release. If the red cord was pulled, the opener runs but the door does not move. Pull it toward the motor to re-engage, with the door closed.
  • Sensors. If the door goes down a little and then reverses, look at the safety sensors near the floor.

Safety Sensor Trouble

The two small sensors at the bottom of the tracks must see each other or the door will not close. Low winter sun shining straight into the garage, a wet or dirty lens, a bracket knocked by a bin or a loose wire are the usual causes. Wipe the lenses and check that both indicator lights are steady. Our sensor troubleshooting guide walks through it step by step.

When the Problem Is the Door, Not the Opener

An opener that strains, stalls part-way or reverses for no reason is often working against a door that has lost its balance. A tired spring, a frayed cable or a seized roller makes the door heavier than the opener was set for. Replacing the opener will not fix that. During garage door opener repair we disconnect the opener and lift the door by hand to check the balance before we blame the motor.

Repair or Replace: How We Decide

We repair when the opener is a model we can still get parts for and the fault is a single part: a gear, a board, a sensor or a wall control. We suggest replacing when the unit is old enough that parts are hard to find, when it lacks safety sensors, or when the repair would cost close to a new opener. You get both prices and make the call. If you replace it, see opener installation.

中文: 车库门维修(温哥华 · 简体)車庫門維修(溫哥華 · 繁體) · Kitsilano garage door repair

Reviews

5.0 from every Google review.

amazing service and great pricing. Fixed our mechanic shop door within 1 hour of the call. Super friendly and proffessional tech and no upselling which is rare to find. Would defently recommend to my friends. Thank you Up and Down Team!!!
AutoMind PerformanceMechanic shop · Google review
My garage door suddenly stopped working, so I called Up and Down Garage Doors. They were able to come out the same day, which was a huge relief. The technician was friendly, professional, and easy to deal with. He did a full inspection at no extra charge and found a couple of issues I didn’t even know about. Everything was explained clearly, with no pressure, and all the repairs were completed the same day. The pricing was fair, and my garage door is working perfectly now. Great service from start to finish, I wouldn’t hesitate to recommend them.
Crystal JiGoogle review
I had a broken spring on my garage door and Max come in 30mins to safe my day. Prompt and professional job done, checked all other components making sure everything is working smooth again. Replaced all the bushings, lub the belt and adjust every blots too. Is such a comprehensive service that I haven’t experienced a long time in Canada. Thanks again!
David ChanBroken spring · Google review
Amazing service and excellent expertise. Max helped us switch out the motor of our garage door, and now it’s basically silent. He has amazing attention to detail, making sure to explain each step of the replacement. Additionally, he helped me set up the app associated with my new garage door, and explained the different settings to me. He is also punctual, helpful, and gave me advice on my other home improvement projects.
Coco OoiOpener replacement · Google review