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Broken Spring Repair Richmond, Vancouver

Torsion springs are what actually lift your garage door. The opener just guides it, the spring does the work. When one breaks, you will hear a loud bang and the door will either drop or become too heavy to lift.

Calling from Richmond? Our shop is on Horseshoe Way, so most Richmond spring calls are 10 to 20 minutes away. See broken spring repair in Richmond for what to expect on a local call. We cover Vancouver, Burnaby, Delta and the rest of Metro Vancouver from the same shop.

  • Licensed & insured
  • Open 24 hours
  • Based in Richmond
  • 5.0 on Google
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Garage Door Spring Repair & Replacement, Metro Vancouver

Torsion springs are what actually lift your garage door. The opener just guides it, the spring does the work. When one breaks, you will hear a loud bang and the door will either drop or become too heavy to lift. This is the most common garage door failure we see. If you need to fix a broken garage door spring today, we carry the hardware on the truck to repair it same-day, anywhere in Metro Vancouver.

A car pulling in as the overhead door opens

What We Do (and What We Do Not)

We replace springs in matched pairs using the correct wire diameter and turn count calculated for your door exact weight. We do not replace just the broken spring and leave the old one. Springs wear out together, if one snapped, the other is close. Mismatched spring tension causes uneven lift and puts stress on the opener, the cables, and the door itself.

We stock standard residential torsion springs and high-cycle springs (25,000+ cycle rated) for doors that get heavy use. If you want the high-cycle option, typically worth it for an attached garage with a door used 6-10 times daily, ask when you call.

DIY Warning

Garage door springs are under several hundred pounds of stored tension. A spring that releases uncontrolled can cause serious injury. This is not a repair to attempt without the right winding bars, safety knowledge, and experience with the specific spring type on your door.

Book Same-Day

Call 778-873-7282. We cover Richmond, Vancouver, Burnaby, Surrey, Coquitlam, North Vancouver, West Vancouver, Delta, Langley, and surrounding areas. Most spring replacements take 45-90 minutes on-site.

Also worth a look: broken spring repair in Maple Ridge · signs your centre bearing is failing.

Torsion Spring Repair Near Me, Richmond BC and Beyond

If you typed torsion spring repair near me, Richmond BC is where our trucks start the day, which is why same-day spring swaps are the norm across Richmond, Vancouver and the Tri-Cities. Every torsion spring repair near me Richmond BC call gets a firm price before work starts. Call 778-873-7282.

Why Garage Door Springs Break

A torsion spring is rated for a number of open-and-close cycles, and every trip wears it a little. Two things shorten that life here: rust from the damp, which pits the wire and makes it brittle, and cold mornings, when the steel is least forgiving. That is why so many springs break in winter, often on the first opening of the day. Our article on how long garage door springs last covers what to expect.

Matching the Spring to Your Door

A spring is not one-size-fits-all. It is matched to the weight and height of your door by its wire size, inside diameter and length. A spring that is too strong makes the door fly up; one that is too weak leaves the opener doing the lifting. For garage door spring repair we measure the old spring and check the door's balance after installation. If you want the details, see the spring measurement guide and wire size explained.

One Spring or Both?

Many doors have two torsion springs. If one has broken, the other has done exactly the same number of cycles and is usually close behind. Replacing both at once costs less than two separate visits and keeps the door balanced evenly. We will tell you what we see and let you decide.

Torsion or Extension

Most newer doors use torsion springs on a bar above the door. Older and some single-car doors use extension springs that stretch along the side tracks. Both can be replaced the same day. Extension springs should always have safety cables running through them. If yours do not, we add them. The differences are explained in torsion vs. extension springs.

Is It Safe to Do It Yourself?

We do not recommend it. A wound torsion spring stores enough energy to break a wrist or worse, and the winding bars and cones fail in ways that are hard to predict. Our guide can I replace a garage door spring myself? explains the risk. For pricing, see spring replacement cost in Vancouver.

Broken spring questions we get asked most

How can I tell it is the spring and not the opener?

The clearest test is weight. Pull the manual release with the door fully closed and try to lift it by hand. A door with a working spring feels balanced and stays where you put it. A door with a broken spring feels enormously heavy and drops if you let go. A visible gap in a coiled spring above the door is the other giveaway.

Only one spring broke. Do I need both replaced?

On a two-spring door we replace them as a pair. Both springs were installed on the same day and have taken the same number of cycles, so the second one is typically close behind the first. Replacing only the failed spring also leaves the door unbalanced until the other one goes.

What does a spring cycle rating actually mean?

One cycle is the door opening once and closing once. A standard residential spring is rated for around 10,000 cycles, which is roughly seven years at four uses a day. We also stock 25,000, 50,000 and 100,000 cycle springs, and for a busy household or a door used as the main entrance the higher rating is usually worth the small difference in cost.

Can I keep using the door until you arrive?

No. A residential garage door weighs between roughly 150 and 400 pounds, and the spring is the only thing counterbalancing that weight. With the spring broken there is nothing holding the door up, so it can come down hard and without warning. Leave it closed and do not run the opener.

My door is an odd size. Do you have a spring for it?

Very likely. Alongside standard off-the-shelf ratings we wind custom springs for doors that do not match a stock spec, which comes up regularly in older Metro Vancouver homes with non-standard openings. We measure the wire size, inside diameter and length on site and match the spring to the actual door.

中文: 车库门维修(温哥华 · 简体)車庫門維修(溫哥華 · 繁體) · Kitsilano garage door repair

Reviews

5.0 from every Google review.

amazing service and great pricing. Fixed our mechanic shop door within 1 hour of the call. Super friendly and proffessional tech and no upselling which is rare to find. Would defently recommend to my friends. Thank you Up and Down Team!!!
AutoMind PerformanceMechanic shop · Google review
My garage door suddenly stopped working, so I called Up and Down Garage Doors. They were able to come out the same day, which was a huge relief. The technician was friendly, professional, and easy to deal with. He did a full inspection at no extra charge and found a couple of issues I didn’t even know about. Everything was explained clearly, with no pressure, and all the repairs were completed the same day. The pricing was fair, and my garage door is working perfectly now. Great service from start to finish,I wouldn’t hesitate to recommend them.
Crystal JiGoogle review
I had a broken spring on my garage door and Max come in 30mins to safe my day. Prompt and professional job done, checked all other components making sure everything is working smooth again. Replaced all the bushings, lub the belt and adjust every blots too. Is such a comprehensive service that I haven’t experienced a long time in Canada. Thanks again!
David ChanBroken spring · Google review
Amazing service and excellent expertise. Max helped us switch out the motor of our garage door, and now it’s basically silent. He has amazing attention to detail, making sure to explain each step of the replacement. Additionally, he helped me set up the app associated with my new garage door, and explained the different settings to me. He is also punctual, helpful, and gave me advice on my other home improvement projects.
Coco OoiOpener replacement · Google review