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Emergency Garage Door Repair West Van

West Vancouver is one of our longer runs. From Richmond over the Lions Gate Bridge it is usually 35 to 55 minutes, and we tell you the real time when you call.

  • Licensed & insured
  • Open 24 hours
  • Based in Richmond
  • 5.0 on Google
Opener installation — real Up & Down job
Opener installation
New door installation — real Up & Down job
New door installation
Maintenance & tune-up — real Up & Down job
Maintenance & tune-up
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The drive over

We go Steveston Highway, Highway 99, the Oak Street Bridge, then Cambie Street and the Cambie Street Bridge through downtown and over the Lions Gate Bridge. Plan on 35 to 55 minutes. The bridge sets the pace. We load the truck before we leave so the trip is not wasted.

We cover Ambleside, Dundarave, the British Properties, Hollyburn, Cedardale, Park Royal, West Bay and out to Horseshoe Bay.

Emergency garage door repair West Van calls

Broken springs

A bang and then a door that will not move almost always means a spring. In this damp air rust forms inside the coils and the spring snaps early. Do not force the door. A wide double door with a broken spring is very heavy.

Snapped cables

Grit and road salt off the highway get into the cable strands at the bottom bracket. When a cable frays through, the door hangs crooked and the opener strains. We replace both cables and rebalance the door.

Doors off track

Heavy doors on wide garages can push the horizontal track outward over time, more so when the lag bolts sit in old framing that has dried and shrunk. One cracked roller is often all it takes to drop the door out of the track.

Openers after a windstorm

Winter windstorms knock out power and the surge when it comes back can kill an opener board. Older chain drives also strip gears when a frozen door fights the first run of the morning. We carry boards for the common brands.

How the call goes

When you call (778) 873-7282 we ask for the address and the door type. Single or double, wood or steel, torsion or extension. That way the right parts are on the truck before we leave Richmond. You get the price before any work starts.

Emergency garage door repair West Van is a long drive

We will be straight about it. We are a Richmond shop and West Van is one of our longer trips. Most emergency garage door repair West Van calls we take are springs and cables, and we carry both. If your car is stuck inside and you need to be somewhere, tell us. We will tell you honestly if we can make it in time.

Freeze and thaw

From November to March cold nights and sunny days make the track grow and shrink every day. That loosens track bolts and cracks old nylon rollers. A fall tune up catches most of it.

West Vancouver emergency FAQ

Is it safe to lift the door by hand if a spring is broken?

Only if you pull the red release and the door stays put when lifted halfway. If it feels heavy, leave it closed and wait for us.

Do you charge extra for an emergency call in West Vancouver?

A surcharge may apply depending on the area. We quote it before we come out. The on site assessment is free.

Can you get into a gated community?

Yes. Give us the gate code when you book so we are not held up at the entrance.

Call now

For emergency garage door repair in West Vancouver call (778) 873-7282. We answer 24/7.

Reviews

5.0 from every Google review.

amazing service and great pricing. Fixed our mechanic shop door within 1 hour of the call. Super friendly and proffessional tech and no upselling which is rare to find. Would defently recommend to my friends. Thank you Up and Down Team!!!
AutoMind PerformanceMechanic shop · Google review
My garage door suddenly stopped working, so I called Up and Down Garage Doors. They were able to come out the same day, which was a huge relief. The technician was friendly, professional, and easy to deal with. He did a full inspection at no extra charge and found a couple of issues I didn’t even know about. Everything was explained clearly, with no pressure, and all the repairs were completed the same day. The pricing was fair, and my garage door is working perfectly now. Great service from start to finish—I wouldn’t hesitate to recommend them.
Crystal JiGoogle review
I had a broken spring on my garage door and Max come in 30mins to safe my day. Prompt and professional job done, checked all other components making sure everything is working smooth again. Replaced all the bushings, lub the belt and adjust every blots too. Is such a comprehensive service that I haven’t experienced a long time in Canada. Thanks again!
David ChanBroken spring · Google review
Amazing service and excellent expertise. Max helped us switch out the motor of our garage door, and now it’s basically silent. He has amazing attention to detail, making sure to explain each step of the replacement. Additionally, he helped me set up the app associated with my new garage door, and explained the different settings to me. He is also punctual, helpful, and gave me advice on my other home improvement projects.
Coco OoiOpener replacement · Google review