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Garage Door Repair UBC

We come out to UBC and the University Endowment Lands from our Richmond shop. Plan on 25 to 40 minutes, depending on the bridge.

  • Licensed & insured
  • Open 24 hours
  • Based in Richmond
  • 5.0 on Google
Opener installation — real Up & Down job
Opener installation
New door installation — real Up & Down job
New door installation
Maintenance & tune-up — real Up & Down job
Maintenance & tune-up
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The drive out to UBC

From Horseshoe Way we take Steveston Highway to Highway 99 and cross the Oak Street Bridge. Then it is Granville Street and Southwest Marine Drive out to the point. On a normal day that is 25 to 40 minutes. It is the far end of our run on the west side, so we tell you an honest arrival time when you call.

Garage door repair UBC homes call us for

Two kinds of homes make up most of our calls out here. The newer townhomes and houses on campus are mostly attached garages with belt drive openers. Their problems are usually electronic. Logic boards fail, photo eyes drift out of line and smart openers drop off the Wi Fi.

The older single family houses on the Endowment Lands side are more mechanical. Torsion springs wear out, lift cables fray and the original openers reach the end of their life. Those calls are springs and cables more often than not.

The University Endowment Lands is its own area, separate from the City of Vancouver. Most of it is Pacific Spirit Regional Park. That does not change your door, but it is why we treat UBC as its own trip.

Parkade and shared doors

We also work on shared parkade doors and commercial sectional doors on buildings near campus. For a shared door we deal with the building manager or strata, and we put the quote in writing before any work starts.

What we fix at UBC

  • Broken torsion springs on the older Endowment Lands houses
  • Frayed or snapped lift cables
  • Opener boards, motors and safety sensors on the newer homes
  • Doors knocked off track by a bumper or a worn roller
  • Noisy doors that need rollers, hinges or a proper lube
  • New doors and openers when a repair no longer makes sense

Garage door repair UBC parts we bring

Because it is a longer drive, we ask a few questions first so we do not need a second trip. Springs for the older houses go on the truck along with cables in the common lengths. For the newer homes we bring sensors and opener boards. If you know the opener brand, tell us when you call.

A lot of garage door repair UBC calls turn out to be photo eyes. The door starts down, then goes back up. Before you call, wipe both lenses and look for a green light on each one. If one is off or blinking, that is likely the problem and we can talk you through it on the phone.

Before you call

If the door is stuck, pull the red release cord only if the door stays put when you lift it halfway. If it feels heavy, leave it closed. A heavy door usually means a broken spring and it can drop.

Tell us whether the garage is on campus or on the Endowment Lands side and what the door is doing. That tells us which parts to bring.

UBC garage door repair FAQ

Do you work in the campus neighbourhoods?

Yes. We work in the residential areas on campus and on the University Endowment Lands.

Do you fix commercial doors near campus?

Yes. Parkade doors and commercial sectional doors on nearby buildings are part of what we do.

Is there a charge to come and look?

The on site assessment is free. A surcharge may apply depending on the area, and we quote it before we come out.

Call us for UBC

For garage door repair UBC homeowners can call (778) 873-7282 any time. We are open 24/7 and we will tell you when we can be there.

Reviews

5.0 from every Google review.

amazing service and great pricing. Fixed our mechanic shop door within 1 hour of the call. Super friendly and proffessional tech and no upselling which is rare to find. Would defently recommend to my friends. Thank you Up and Down Team!!!
AutoMind PerformanceMechanic shop · Google review
My garage door suddenly stopped working, so I called Up and Down Garage Doors. They were able to come out the same day, which was a huge relief. The technician was friendly, professional, and easy to deal with. He did a full inspection at no extra charge and found a couple of issues I didn’t even know about. Everything was explained clearly, with no pressure, and all the repairs were completed the same day. The pricing was fair, and my garage door is working perfectly now. Great service from start to finish—I wouldn’t hesitate to recommend them.
Crystal JiGoogle review
I had a broken spring on my garage door and Max come in 30mins to safe my day. Prompt and professional job done, checked all other components making sure everything is working smooth again. Replaced all the bushings, lub the belt and adjust every blots too. Is such a comprehensive service that I haven’t experienced a long time in Canada. Thanks again!
David ChanBroken spring · Google review
Amazing service and excellent expertise. Max helped us switch out the motor of our garage door, and now it’s basically silent. He has amazing attention to detail, making sure to explain each step of the replacement. Additionally, he helped me set up the app associated with my new garage door, and explained the different settings to me. He is also punctual, helpful, and gave me advice on my other home improvement projects.
Coco OoiOpener replacement · Google review