Up and Down Garage Doors services the LiftMaster 87504-267 across Richmond, Delta, Tsawwassen, Ladner, Vancouver’s west side, West Vancouver, and Squamish. We repair installed units daily — belt drive tuning, camera diagnostics, battery backup swaps — and handle warranty labour on existing openers. Same-day slots often available. Call 778-873-7282.
What the 87504-267 is and who it’s for
The 87504-267 sits in LiftMaster’s Legacy Premium tier. It’s a belt-drive opener powered by a 3/4 HP DC motor, which means quiet operation and soft start-stop cycles that reduce wear on the door sections and hardware. The integrated camera is built into the motor head, not a separate accessory, and the LED ring light wraps around the camera housing for even illumination across the garage floor. Battery backup is standard, so the door still operates during a power outage — a detail that matters in Squamish windstorms or when a BC Hydro crew is working on the pole down the street.
This model was discontinued around September 2025 and replaced by the 6690L. We don’t sell the 87504-267 as a new unit unless a dealer happens to have remaining stock, and even then we steer homeowners toward the current lineup. If you already have one mounted to your ceiling, we’ll keep it running. If you’re shopping for a fresh install, the 6690L or the 87504-267’s sibling models in the Elite series are the conversation to have.
The camera feeds into the myQ app, letting you check the garage from your phone whether you’re in Kitsilano or halfway to Whistler. The LED ring puts out enough light to replace a basic shop fixture in a single-car garage. The belt drive uses a steel-reinforced polyurethane belt that doesn’t stretch like chain and doesn’t squeak in January cold. The DC motor delivers consistent torque across the travel range, which helps when you’re lifting a heavy insulated steel door or a solid wood carriage-style panel.
Professional installation for this specific model
We mount the rail to the header bracket, not the drywall. In older Richmond homes the header might be a single 2×6 with a couple of toe-nailed studs — we’ll sister in blocking before we hang a 3/4 HP unit. The motor head weighs enough that a lag bolt into sheathing alone will pull out within a season. We use 3/8″ lag bolts into solid framing, two per side minimum, and we check the ceiling joist spacing with a stud finder before we drill.
The belt comes pre-tensioned from the factory, but we verify tension at the trolley. Too loose and the belt skips teeth on the sprocket during a cold snap. Too tight and the motor bearings take a beating. We aim for about half an inch of deflection at mid-span with firm thumb pressure. The trolley engagement bolt gets torqued to spec and we safety-wire the nut — vibration from the opener loosens standard nuts over time.
Travel limits program through the wall console or the myQ app. We set the down limit so the bottom seal compresses about three-quarters of an inch against the concrete — enough to seal out wind-driven rain on a Delta winter night, not so much that the door binds on the floor. The up limit stops the top roller just shy of the horizontal track radius. Force settings adjust separately. We dial them in with the door disconnected from the opener, running the motor through a full cycle by hand to feel for bind points, then reconnect and fine-tune until the door reverses cleanly on a 2×4 laid flat under the center.
Safety sensors mount no higher than six inches off the floor. We run the wires along the vertical track angle, secured with zip ties every twelve inches, and we use the LiftMaster quick-connect terminals rather than twisting bare copper. A corroded sensor wire is the number one reason a door won’t close on a rainy afternoon. We test the beam interruption with a broom handle at three points: bottom, middle, and top of the door travel.
myQ pairing happens on site. We connect the opener to your home Wi-Fi, confirm the camera feed loads in the app, and walk you through the guest access feature if you want the cleaning crew or a neighbour to check the garage while you’re away. The 87504-267 supports 2.4 GHz networks only — if your router broadcasts a single SSID for both bands, we’ll split it or set up a guest network on 2.4. We’ve seen too many service calls where the opener drops offline because the router steered it to 5 GHz.
Common repair issues specific to belt drive
Belt drives fail differently than chain or screw drives. The steel-reinforced belt can delaminate if the door hits an obstruction hard enough to shock-load the drivetrain. We’ve replaced belts on 87504-267 units where a car bumper tapped the bottom section and the sudden stop sheared the belt teeth. The trolley carriage can crack at the engagement bolt hole — usually from over-torquing during a DIY install. We carry replacement carriages and belts on the truck.
The DC motor’s logic board handles soft start, force sensing, and the camera feed. Power surges from nearby lightning strikes or utility switching take out the board’s input protection. A whole-house surge protector at the panel helps, but we still see fried boards after summer storms in South Vancouver. The battery backup sits in a compartment on the motor head. The 12V 5Ah SLA cell lasts three to four years. When it fails, the opener beeps every thirty seconds and the status LED flashes orange. We swap the battery, reset the cycle counter, and you’re back in business.
The integrated camera can fog up in high-humidity garages — think uninsulated detached garages in Tsawwassen near the water. The lens heater circuit draws minimal power but if the logic board’s camera relay sticks, the heater stays on and cooks the sensor. We’ve replaced a handful of camera modules under warranty for this. The LED ring runs off a constant-current driver on the same board. If the ring flickers or goes dim in sections, the driver’s failing. It’s a board swap, not a bulb change.
Rail alignment matters more on belt drives because the trolley rides on plastic guide wheels that track inside the rail’s T-slot. If the rail bows — usually from a header bracket that wasn’t shimmed level — the trolley binds and the belt stretches unevenly. We straighten the rail with a string line and shim the header bracket before we tension the belt. A bent rail on a chain drive just makes noise. On a belt drive it eats the belt.
Troubleshooting and symptoms
Door reverses halfway down, no obstruction visible: check the force setting first. If it’s dialed too sensitive, the motor interprets normal friction as an obstacle. We back it off in quarter-turn increments until the door completes a cycle, then add one click back for safety. If force is fine, inspect the vertical track for a bent flange or a roller that’s jumped the track.
Opener runs but trolley doesn’t move: the belt has either snapped or jumped the sprocket. Disconnect the emergency release and slide the trolley by hand. If it moves freely, the belt’s broken. If it’s stuck, the trolley carriage is cracked or the rail is bent. Either way, it’s a parts replacement.
Camera feed shows “offline” in myQ but the opener responds to the wall button: power cycle the opener by unplugging it for thirty seconds. If the camera doesn’t come back, the camera module or its ribbon cable to the main board has failed. We’ve seen ribbon cables fatigue where they pass through the motor head’s pivot point.
Battery backup beeping, status LED orange: the SLA battery is dead. Replace with a 12V 5Ah unit — we carry them. After replacement, hold the learn button for six seconds to clear the battery fault code. If beeping persists, the charging circuit on the logic board is toast.
LED ring flickering or dead sections: logic board driver failure. The ring isn’t serviceable as individual LEDs. Board swap required.
Door opens fine but won’t close from the remote or app, wall button works: safety sensor alignment. Clean the lenses with a microfiber cloth. Check the LED indicators on each sensor — solid green means aligned, flashing or off means misaligned or wired wrong. We’ve found sensors knocked out of plumb by a hockey bag leaned against the track.
How the 87504-267 compares to the 6690L and 8500W
The 6690L is the direct replacement. Same 3/4 HP DC motor, same belt drive, same battery backup. The camera on the 6690L has a wider field of view and supports 1080p versus the 87504-267’s 720p. The LED ring on the 6690L is brighter and adds a motion-activated mode that stays on for two minutes after detecting movement — handy when you’re unloading groceries in a dark garage. The 6690L also adds Security+ 2.0 rolling code with tri-band frequency hopping, which reduces interference from nearby devices.
The 8500W is a wall-mount jackshaft opener — completely different form factor. It mounts beside the torsion spring shaft, freeing up ceiling space. Same 3/4 HP DC motor, same battery backup, same myQ integration. No integrated camera, no LED ring. It’s the choice when ceiling clearance is tight or you want the opener out of sight. Price point is higher. If your 87504-267 fails and you’re renovating the garage, the 8500W is worth a conversation. If you just want the same thing but current, the 6690L drops into the same rail footprint with minimal adjustment.
A service call in Ladner
Last November a homeowner in Ladner called — their 87504-267 wouldn’t close from the remotes or the app. Wall button worked fine. Safety sensors showed solid green. We drove out, same afternoon. The camera feed in the app was frozen on a frame from three days prior. Power-cycled the opener — camera stayed offline. Logic board diagnostics showed the camera module drawing zero current. The ribbon cable had fatigued where it flexes at the motor head pivot, a known wear point on this model. LiftMaster had issued a service bulletin but the homeowner never got the notice.
We had the replacement camera module on the truck. Swapped it in twenty minutes, re-paired the myQ connection, verified the live feed from the driveway. The homeowner was packing for a trip to Vancouver Island that evening — wanted to confirm the garage was secure from the ferry. Total bill: parts under manufacturer warranty, labour at our standard rate. They texted a photo from the Tsawwassen terminal showing the garage closed, camera feed live. That’s the job.
How much does installation cost
Opener installation typically runs $350 to $650 installed depending on model tier and existing wiring and rail condition. The 87504-267 sits at the upper end of that range when we’re mounting a fresh unit because the camera and LED ring add wiring steps. If we’re replacing an old chain-drive opener and the header bracket is solid, the rail spans the same distance, and the electrical outlet is within six feet of the motor head, you’re closer to the bottom. If we need to run a new circuit from the panel, sister header blocking, or replace a bent rail, the price moves up. We quote firm after looking at the site — no surprises.
What’s involved in the install
We show up with the opener, rail sections, hardware kit, safety sensors, wall console, and battery backup. First step: verify the door balances properly. Disconnect the opener, lift the door halfway — it should stay put. If it crashes down or flies up, the springs need adjustment before we hang an opener. We don’t hang openers on unbalanced doors. It kills the motor and voids the manufacturer warranty.
Next, assemble the rail on the floor. Mount the header bracket with lag bolts into solid framing. Hang the motor head from the ceiling joists with angle iron and lag bolts — no drywall anchors. Run the belt, tension it, install the trolley. Wire the safety sensors, wall console, and power. Program travel limits and force. Pair myQ and the camera. Test the battery backup by pulling the power cord — door must operate on battery. Clean up, demo the app, answer questions. Two hours for a straightforward swap. Three to four if framing or electrical needs work.
Repair versus replace guidance
If the logic board is fried and the opener is seven years old, replace. The 87504-267 is discontinued — boards are getting scarce and the 6690L is a better unit. If the belt is shredded but the motor and board are solid, repair makes sense. Belt and trolley carriage run about $120 in parts plus labour. If the camera module fails and the opener is under five years, it’s likely under LiftMaster’s warranty — we’ll process the claim and charge only labour. If the rail is bent from a car hitting the door, we straighten or replace the rail. That’s a repair. If the motor head housing is cracked — rare but happens when a falling ladder hits it — replace the whole unit.
The battery backup is a wear item. Replace it every three to four years proactively. Don’t wait for the beep. We can schedule it during a annual maintenance visit so you’re not calling us at 11 PM during a windstorm.
Same-day availability
We run two trucks out of Richmond. One covers Richmond, Delta, Tsawwassen, Ladner. The other runs Vancouver west side, West Vancouver, Squamish. Calls before 10 AM usually get same-day service. After 10 AM it depends on where the trucks are. Emergency calls — door stuck open with a car trapped, spring broken — jump the queue. We don’t charge an emergency premium during business hours. After 6 PM or weekends, the emergency rate applies. Call 778-873-7282 and the dispatcher will give you a real window.
Can the 87504-267 camera record continuously
No. The integrated camera streams live video to the myQ app on demand. It doesn’t record to an SD card or cloud storage unless you subscribe to myQ’s video recording plan, which stores clips triggered by motion or door activity. The camera’s field of view covers the garage interior — about 130 degrees horizontal. It’s not a substitute for a dedicated security camera system. If you want 24/7 recording, we’ll point you to a PoE camera and NVR setup. The opener’s camera is for checking “did I close the door” from your phone.
What about warranty and support
LiftMaster’s manufacturer warranty on the 87504-267 follows the original documentation — typically a limited lifetime on the motor, five years on parts, one year on the battery and camera. That warranty covers parts only. Our labour warranty is separate — ask us about our labour warranty when we quote the job. We stand behind our installs and repairs. If a part fails under manufacturer warranty, we’ll handle the claim and swap the part. You pay labour. If our workmanship caused the issue, we cover it. Simple.
For repairs on units we didn’t install, we still honour the manufacturer warranty on parts. We’ll verify the serial number, confirm coverage, and order the part. If the unit is out of warranty, we’ll give you a straight repair-versus-replace recommendation. No pressure.
Need service on your 87504-267? Call 778-873-7282. We cover Richmond, Delta, Tsawwassen, Ladner, Vancouver’s west side (Kitsilano, Point Grey, Dunbar, Kerrisdale, Shaughnessy, South Vancouver, UBC), West Vancouver, and Squamish. If you’re outside that ring, call anyway — we’ll tell you straight if we can make it work.
Garage door opener repair | New garage door installation | Garage door maintenance | Emergency garage door repair