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Garage Door Cables and Drums

The cables carry the whole weight of the door; the drums decide how the spring torque turns into lift. Both are sized to the door, and both are under tension whenever the spring is wound.

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Torsion shaft end on a commercial door: end bearing plate, 4-inch cable drum with red set screws, and the torsion spring beside it
Drum, bearing plate and spring
Inside corner of a residential door: torsion spring, flag bracket, end bearing plate, vertical track and the curved radius
Cable up to the drum
Centre support bracket holding the torsion shaft and a spring cone on a wood-header garage door
Centre bracket
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What the cable and drum do

On a torsion door, a cable runs from the bottom bracket on each side of the door straight up to a drum on the end of the torsion shaft. When the spring turns the shaft, the drums wind the cables on and the door lifts; when the door closes, the cables pay out and the spring winds back up. The drum's diameter sets how much cable comes in per turn of the shaft, which is why the drum model is one of the inputs on the spring calculator: a bigger drum needs more spring torque per turn but fewer turns.

Torsion shaft end on a commercial door: end bearing plate, 4-inch cable drum with red set screws, and the torsion spring beside it
A 4" drum with its two set screws against the shaft, the end bearing plate behind it and the spring to the right. This is a commercial door; residential looks the same, smaller.

Cable sizes

CableConstructionTypical useNotes
3/32"7x7 galvanisedLight single doors, extension-spring doorsSmallest common size; frays fast if the door is heavier than it looks
1/8"7x7 or 7x19 galvanisedMost residential torsion doors to about 350 lbOur standard residential cable
5/32"7x19 galvanisedHeavy residential, commercial, high-lift, vertical-liftNeeds a drum grooved for 5/32"
3/16"7x19 galvanisedLarge commercial and industrial doorsCommercial drums only

7x7 vs 7x19. The numbers are strands times wires per strand. A 7x7 cable has seven strands of seven wires; it is stiffer and wears well on a flat drum where the cable lies in a straight groove. A 7x19 has seven strands of nineteen finer wires; it is more flexible, bends around smaller radii without work-hardening, and is what high-lift and vertical-lift drums want because the cable climbs the taper. For a standard residential door either works; we fit 7x19 on anything with a tapered drum or a sheave.

Length. Cable length is the distance from the bottom bracket to the drum with the door closed, plus enough to make one and a half to two wraps on the drum when the door is fully down (so the cable is never pulled straight off the hub). For a 7' standard-lift door that works out to about 8'6" of cable plus the loop. The loop end at the bottom bracket is pressed with an aluminium sleeve; the drum end is either a bare end clamped under the drum set screw, or a swaged stop that sits in the drum slot.

Cable drums

Drums are cast aluminium, grooved for the cable, with a hub that slides over the shaft and two set screws that lock it. The model number tells you the lift type and capacity.

Cable drum families by lift type400-8 / 400-12flat (standard lift), 4" dia.one even cable layerD525-144 (high-lift)flat run for the high lift,then a taper for the curveVertical-lift drumfull taper: cable movesto a bigger radius as it rises5250-185.25" flat drum, standard liftfor tall commercial doors
Cable drum families by lift type
DrumLift typeDiameterFor doorsCable per turn
400-8Standard lift4"Up to 8' highAbout 12.6"
400-12Standard lift4"Up to 12' highAbout 12.6"
D525-144High lift5.25" flat, taperedUp to 144" of total liftVaries along the taper
5250-18Standard lift, commercial5.25"Up to 18' highAbout 16.5"
Vertical-lift drumsVertical liftFull coneDoors that go straight upIncreases as the door rises

A standard-lift drum is flat: every turn takes in the same length of cable, so a spring with a fixed torque per turn balances the door evenly. A high-lift drum has a flat section for the vertical run and then a taper; as the door moves onto the curved track and the lever arm changes, the taper changes the effective radius to keep the door balanced. Vertical-lift drums are pure cones for doors that go straight up with no horizontal track, common in shops with high ceilings. Those tapered drums need more spring torque, which is why high-lift conversions usually mean new springs as well as new drums and cables.

How cables fail

  • Fraying at the bottom bracket. The loop sits an inch off the slab. Water, salt from the car and grit sit in it all winter. Broken wires sticking out of the cable just above the loop are the usual first sign.
  • Fraying at the drum. If the cable has been running in the wrong groove, over the drum edge or against the bearing plate, it wears through at the top instead.
  • Cable off the drum. Usually after a spring breaks, the door hits something on the way down, or the door is raised unevenly: the cable goes slack, jumps the groove and wraps itself around the shaft. The door then sits crooked and jams. This is the standard off-track call.
  • Stretched cable. One side longer than the other; the door closes with a gap at one bottom corner. Adjust at the drum, which means the spring has to be unwound first.
  • Drum set screws loose. The drum spins on the shaft, the cable goes slack on that side, and the door racks. The photo at the top shows the two set screws that have to bite the shaft.

Why this is not a DIY part

With the springs wound, each cable is holding half the door and the spring is trying to wind the drum. Loosening a bottom bracket, a cable clip or a drum set screw releases that load in an instant, usually through whatever is in the way. We change cables as a pair, check the drums and set screws, re-level the door at the drums with the spring under control, and run the balance test afterwards. The whole job is on the cable replacement page. If a spring is also near the end of its life we will say so, because cables and springs usually go together.

Not sure which part you need?

Send a photo of the part to (778) 873-7282 on WhatsApp or text, or use the contact page. We identify it, bring the right one, and fit it the same visit.

Contact us(778) 873-7282

Questions we get about this part

What size cable does my garage door use?

Most residential torsion doors use 1/8 inch galvanised cable. Light single doors and extension-spring doors often use 3/32 inch. Heavy, commercial, high-lift and vertical-lift doors use 5/32 inch or larger with a drum grooved to match.

What is the difference between 7x7 and 7x19 cable?

7x7 cable has seven strands of seven wires and is stiffer; it suits flat standard-lift drums. 7x19 has seven strands of nineteen finer wires, bends more easily and is the right choice for tapered high-lift and vertical-lift drums and for cables that run over pulleys.

What do the numbers on a cable drum mean?

400-8 is a 4 inch standard-lift drum for doors up to 8 feet high; 400-12 the same for doors to 12 feet. D525-144 is a 5.25 inch high-lift drum for up to 144 inches of lift. 5250-18 is a 5.25 inch commercial standard-lift drum for doors to 18 feet.

Why did my garage door cable come off the drum?

The cable went slack for a moment, usually because a spring broke, the door was stopped by something on the way down, or one side lifted faster than the other, and it jumped the groove. It then wraps around the shaft and the door jams crooked.

Can I replace a garage door cable myself?

We advise against it. The cables hold the door weight under spring tension. Releasing a bottom bracket or drum set screw with the spring wound can cause serious injury. Cables are a technician part, replaced in pairs with the spring unwound.

How long should a garage door cable be?

The vertical distance from the bottom bracket to the drum with the door closed, plus enough for one and a half to two wraps on the drum. On a 7 foot standard-lift door that is roughly 8 feet 6 inches plus the loop. High-lift doors need longer cables to cover the extra travel.

中文: 车库门维修(温哥华 · 简体)車庫門維修(溫哥華 · 繁體) · Richmond garage door repair

Reviews

5.0 from every Google review.

amazing service and great pricing. Fixed our mechanic shop door within 1 hour of the call. Super friendly and proffessional tech and no upselling which is rare to find. Would defently recommend to my friends. Thank you Up and Down Team!!!
AutoMind PerformanceMechanic shop · Google review
My garage door suddenly stopped working, so I called Up and Down Garage Doors. They were able to come out the same day, which was a huge relief. The technician was friendly, professional, and easy to deal with. He did a full inspection at no extra charge and found a couple of issues I didn’t even know about. Everything was explained clearly, with no pressure, and all the repairs were completed the same day. The pricing was fair, and my garage door is working perfectly now. Great service from start to finish—I wouldn’t hesitate to recommend them.
Crystal JiGoogle review
I had a broken spring on my garage door and Max come in 30mins to safe my day. Prompt and professional job done, checked all other components making sure everything is working smooth again. Replaced all the bushings, lub the belt and adjust every blots too. Is such a comprehensive service that I haven’t experienced a long time in Canada. Thanks again!
David ChanBroken spring · Google review
Amazing service and excellent expertise. Max helped us switch out the motor of our garage door, and now it’s basically silent. He has amazing attention to detail, making sure to explain each step of the replacement. Additionally, he helped me set up the app associated with my new garage door, and explained the different settings to me. He is also punctual, helpful, and gave me advice on my other home improvement projects.
Coco OoiOpener replacement · Google review