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Garage Door Struts and Track

Struts stop a wide door from folding in half when the opener pulls on the top panel. Track decides how the door moves. Both are sized by the door, not by the brand.

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Ribbed steel commercial sectional door from inside, heavy-gauge hinges, vertical struts and a pass door
Vertical struts on a commercial door
Commercial sectional door vertical track with a jackshaft operator and chain hoist
Commercial 3" track
Inside corner of a residential door: torsion spring, flag bracket, end bearing plate, vertical track and the curved radius
Residential 2" track and radius
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Struts

A strut is a length of galvanised steel, roll-formed into a U or a hat section, bolted horizontally across the inside of a door section. It stiffens the panel so it stays flat under its own weight and under the pull of the opener. On a single-car door the panels are short enough to hold their own shape. On a 16' or 18' double door, a bare top panel bows in the middle when the opener arm pulls it, cracks at the hinge holes, and eventually the panel folds. The strut is what prevents that.

Where struts go on a four-section doorTop strut (opener arm pulls here)Bottom strut (wide doors)Middle sections: added on 16'+ doors,or on any door that has bowedStrut height: 2 1/4" is the common residential size; 3" for doors over roughly 16' wide or heavy insulated sections.
Where struts go on a four-section door
StrutSectionTypical use
2 1/4" strutU-bar, about 2 1/4" tall, 20 or 18 gaugeResidential doors 9' to 16' wide; top section on every opener-driven double door
3" strutU-bar, 3" tall, 18 or 16 gaugeDoors over about 16' wide, heavy insulated or full-view sections, wind-load doors
Truss / hat-section strutDeeper formed sectionCommercial doors; vertical struts on ribbed steel doors as in the photo below

How many struts a door needs depends on width, panel construction and whether it has an opener. The rule of thumb we work to: every opener-driven door 12' or wider gets a strut on the top section; 16' doors get one on the top and one on the bottom; heavy or 18' doors get one on every section. Thin-skin, non-insulated steel doors need them sooner than three-layer insulated doors, because the foam core does some of the stiffening. If your door has started to bow (look along the top section from the side with the door closed), a strut will usually straighten it enough to stop the damage, but not reverse a crease. Adding a strut adds weight, a few pounds per 16' length, which the springs have to carry; see added weight and springs.

Ribbed steel commercial sectional door from inside, heavy-gauge hinges, vertical struts and a pass door
Ribbed-steel commercial door with vertical struts between the hinge lines. Residential doors use horizontal struts across each section instead.

Track: 2" or 3"

Residential sectional doors run on 2" track: the open face of the channel measures 2" and takes a 2" roller. Commercial, industrial and most strata parkade doors run on 3" track with 3" rollers, which spreads the load of a heavier, taller door and tolerates more abuse. The track gauge (steel thickness) also varies: residential track is usually 16 gauge, commercial 14 or 12. You cannot mix them; the hinges, rollers, flag brackets and bearing plates are all specific to the track width. The rollers page covers what rides in each.

Radius: 12" or 15"

The curved piece joining the vertical track to the horizontal track is sold by radius. A 12" radius track needs about 12" of headroom above the top of the opening (plus a little for the shaft) and is the standard on most houses because it fits most garages. A 15" radius needs 15" of headroom, gives the door a gentler curve, and is noticeably smoother and quieter on heavy or 8'-high doors. If you have the headroom, we prefer 15". Hörmann and some other European-style doors and most commercial doors run larger radii still.

Track radius and low-headroom layouts12" radius — needs about 12" of headroom15" radius — about 15" of headroom, smootherVertical trackHorizontal trackLow-headroom (double-track)second track carries the top roller;spring often moves to the rear
Track radius and low-headroom layouts

Lift types

  • Standard lift. Vertical track, a 12" or 15" radius, then horizontal track back into the garage. Needs roughly 12" to 15" of headroom. Nearly every house.
  • High lift. The vertical track continues up past the top of the opening before curving back, so the door sits higher and leaves ceiling room for a car lift, storage or a lifted truck. Needs tapered drums (D525-144 type), longer cables and springs sized for the extra turns; see cables and drums. Common in Richmond and Surrey shops and in houses with a hoist.
  • Vertical lift. No horizontal track at all; the door goes straight up the wall. Needs headroom equal to the door height plus a bit. Shops and loading docks.
  • Low headroom. For garages with less than 12" above the opening. A second, short horizontal track carries the top rollers so the top section can clear the header, and the torsion shaft usually moves to the back of the horizontal tracks (rear torsion). Common on older Vancouver houses and in condo parkades with tight slabs.
  • Follow-the-roof / pitched. Horizontal track angled up to follow a sloped ceiling. Spring and drum sizing is the same as standard lift.
Commercial sectional door vertical track with a jackshaft operator and chain hoist
Commercial door on 3" track with a jackshaft operator and chain hoist mounted beside the vertical track.

How track goes wrong

  • Bent vertical track. A car bumper, a bike, a ladder. The door rollers jam at the bend. Small bends can be straightened; big ones need a new length. This is the usual off-track call.
  • Loose track brackets. The jamb brackets that hold the vertical track work loose in wood or in old concrete anchors. The track leans in, the rollers bind at the bottom. Tightening and sometimes re-anchoring is part of a tune-up.
  • Track out of plumb or out of parallel. From settling or a bad install. The door rubs the jamb on one side, or one side closes first. Fixed by re-setting the brackets, not by forcing the door.
  • Rust at the bottom. Water pools where the vertical track meets the slab. Flaking track at the bottom foot is common in Richmond and Delta garages built on fill. If the lip has rusted through the rollers can come out; replace the vertical section.
  • Horizontal track hangers. The perforated angle hanging the back of the horizontal track from the ceiling loosens or was never braced sideways. The track sways, the door bangs at the top of travel.

DIY or tech

Adding a strut to a closed door is a bolt-on job: measure the section width, cut the strut to length, clamp it along the top edge of the section between the end hinges, drill through the panel and bolt it with 1/4" carriage bolts and nuts. Keep it clear of the opener bracket and the top roller brackets. Track work is different: anything that involves the door being partly open, the vertical track being unbolted, or the horizontal track being moved, means the door can come down. We treat track straightening, replacement and re-alignment as technician jobs, and high-lift or low-headroom conversions as a half-day with new springs.

Not sure which part you need?

Send a photo of the part to (778) 873-7282 on WhatsApp or text, or use the contact page. We identify it, bring the right one, and fit it the same visit.

Contact us(778) 873-7282

Questions we get about this part

Does my garage door need a strut?

If it is 12 feet or wider and has an opener, the top section should have one. 16 foot doors usually get a strut on the top and bottom sections, and heavy or 18 foot doors one on every section. If the top section bows when the opener pulls, it needs one now.

What size strut do I need, 2 1/4 inch or 3 inch?

2 1/4 inch struts are standard on residential doors from 9 to 16 feet wide. 3 inch struts are for doors over about 16 feet, heavy insulated or full-view sections, and wind-load doors.

What is the difference between 2 inch and 3 inch garage door track?

The width of the open channel the roller rides in. Residential doors use 2 inch track and 2 inch rollers. Commercial, industrial and most strata parkade doors use 3 inch track with 3 inch rollers and heavier hinges. The two systems are not interchangeable.

What does 12 inch or 15 inch radius track mean?

The radius of the curved section between the vertical and horizontal track. A 12 inch radius needs about 12 inches of headroom and is standard on most houses. A 15 inch radius needs about 15 inches and gives a smoother, quieter curve, which suits heavy or 8 foot high doors.

What is low-headroom track?

A track layout for garages with less than about 12 inches above the opening. A second short horizontal track carries the top rollers so the top section clears the header, and the torsion spring usually moves to the rear of the horizontal tracks.

Can I add a strut to my garage door myself?

Yes, with the door closed and the opener unplugged. Cut the strut to the section width, clamp it along the top edge of the section between the end hinges, drill and bolt it with 1/4 inch carriage bolts, keeping clear of the opener bracket. Track work is a technician job.

中文: 车库门维修(温哥华 · 简体)車庫門維修(溫哥華 · 繁體) · Richmond garage door repair

Reviews

5.0 from every Google review.

amazing service and great pricing. Fixed our mechanic shop door within 1 hour of the call. Super friendly and proffessional tech and no upselling which is rare to find. Would defently recommend to my friends. Thank you Up and Down Team!!!
AutoMind PerformanceMechanic shop · Google review
My garage door suddenly stopped working, so I called Up and Down Garage Doors. They were able to come out the same day, which was a huge relief. The technician was friendly, professional, and easy to deal with. He did a full inspection at no extra charge and found a couple of issues I didn’t even know about. Everything was explained clearly, with no pressure, and all the repairs were completed the same day. The pricing was fair, and my garage door is working perfectly now. Great service from start to finish—I wouldn’t hesitate to recommend them.
Crystal JiGoogle review
I had a broken spring on my garage door and Max come in 30mins to safe my day. Prompt and professional job done, checked all other components making sure everything is working smooth again. Replaced all the bushings, lub the belt and adjust every blots too. Is such a comprehensive service that I haven’t experienced a long time in Canada. Thanks again!
David ChanBroken spring · Google review
Amazing service and excellent expertise. Max helped us switch out the motor of our garage door, and now it’s basically silent. He has amazing attention to detail, making sure to explain each step of the replacement. Additionally, he helped me set up the app associated with my new garage door, and explained the different settings to me. He is also punctual, helpful, and gave me advice on my other home improvement projects.
Coco OoiOpener replacement · Google review